FAQ's

We do our best to ship everything within 2-3 business days. We are in the office Monday - Friday and make it a priority to have everything shipped from the previous day if possible.

The confirmation email sends right as we purchase and print the label for your package. The tracking number will update once USPS picks up your package and scans the label. There is typically a 24 hour delay between packing the order and USPS pickup. If it has been more than a few days, and the tracking number remains blank or USPS seems to have lost your package, email us and we will resend your order free of charge!

We have free shipping for orders over $49! Any other order will have the option of Standard or Priority USPS shipping labels at checkout.

Spartan Mounts offers a 30 day return window with free return shipping on mounts.  Within 30 days of receiving your order, please reach out to us for a free return label for any mount you would like to return. Depending on the reason for returning a mount, Spartan Mounts reserves the right to not refund the original shipping cost.

Our labels for "Left" and "Right" refer to the direction that the barrel of your gun will point after it is mounted horizontally on the wall. This allows for more diversity when designing your setup. If you bought the wrong orientation, email us and we'll send you a free exchange!

Yes! Our design uses the ammo tube spring to hold the mount into the bottom of the lower receiver. Depending on the length of your ammo tube, you may or may not need to remove one shell to allow the spring to compress and engage with your mount. Please review our safety page for mounting a loaded weapon.

Yes! Though we strongly suggest getting our Universal Front Support Hook to help balance the weight of the front end.

Most pistol models have multiple grip and magazine lengths. This means that the mag latch will be in different locations for each pistol. We intentionally kept a non-latching design for our pistol mounts to ensure the most compatibility between models.

We have a lifetime warranty with all of our products. So if for any reason, your mount breaks or needs to be replaced, we will ship another one to you for free!

Yes! Email us with any mount suggestions. We have an ongoing "Future Production List" that we pull from every other week to make new mounts! If you have a great idea for our next mount, email us and we'll add it to the list! We will also make sure to email you as soon as it releases, so you won't miss out.

We do our best to release 2-4 products bi-weekly and prioritize the most popular customer requests. We don't have a specific timeline since we have so many mounts in line to be designed. However, rest assured that we will attach your email along with your request to make sure you don't miss out when it drops!

Of course! We offer custom designs for any of our products. Our engineer Ben works with many customers to get the fit perfect for their specific gun or tool. Feel free to email us with your request! Our custom mounts are typically designed and shipped out within 3-4 business days (depending on the amount of adjustments needed)

Due to freight costs and the nature of made-to-order steel panels, all sales are final except in cases of damage or defect.

In cases of damage or defect, please reach out to us and we would be happy to resolve the issue with a replacement.